Restoring or Recreating AutoText Entries

Joan ran into a problem where the Filename and Path entry seems to be gone from her AutoText list. She was wondering how to get them back so she can again use them.

This entry (Filename and Path) is built into Word; it is in the AutoText entries by default. There are two things you can try in order to recover the missing entry. The first is related to the fact that AutoText entries are stored in the Normal.dot template for a system. If you delete the Normal.dot file, Word will recreate it the next time you start the program. The missing AutoText entry will then be available. (To delete the file, get out of Word and use the Windows Search function to locate and delete the file.)

The drawback to this first approach is that Normal.dot also contains many (but not all) of your other customizations. Deleting the file will get rid of these, as well. If you don't want to do that, then you should use the second approach: rename the Normal.dot file and copy the AutoText entry into it using the Organizer. Follow these steps:

1. Outside of Word, use the Windows Search feature to find the Normal.dot file.
2. Instead of deleting the file, name it something else, such as OldNormal.dot.
3. Start Word.
4. Choose Templates and Add-Ins from the Tools menu. Word displays the Templates and Add-ins dialog box. (Click here to see a related figure.)
5. Click the Organizer button. Word displays the Organizer tool. Note that the left side of the dialog box contains information for the current (new) document, and the right contains information for the Normal.dot file.
6. Make sure the AutoText tab is displayed. (Click here to see a related figure.)
7. Click the Close File button under the left side of the Organizer. This closes the information for the blank document.
8. Click Open File. Word displays a standard Open dialog box.
9. Use the controls in the dialog box to navigate to and open the template you renamed in step 2 (OldNormal.dot). The left side of the Organizer should now contain your old Normal.dot template and the right side contains a fresh, new copy of Normal.dot.
10. In the right-hand list, scroll down and select the entry for Filename and Path.
11. Click the Copy button to copy the entry from the right side of the dialog box to the left. You have now copied the desired entry to your old Normal.dot file.
12. Click the Close button to close the Organizer.
13. Close Word; get out of the program completely.
14. Use the Windows Search feature to look for the Normal.dot file. Make sure you are not looking for the one you renamed, but again looking for Normal.dot.
15. If you find a new copy of Normal.dot, delete it. (This is the one that Word may have created when you started it and it couldn't find your old one.)
16. Again use the Windows Search feature, this time to find the OldNormal.dot file (the one you renamed in step 2).
17. Rename the OldNormal.dot file to its old name, Normal.dot.

You should now be able to use Word and the AutoText entries should include the desired Filename and Path entry.