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Summary: How to troubleshoot formatting issues caused by upgrading to a newer version of Word. (This tip works with Microsoft Word 97, Word 2000, Word 2002, Word 2003, and Word 2007.)
Elizabeth recently upgraded her version of Word. Previously she was using Word 97, and now she got a new computer that came with Word 2003 installed. She noticed that one of her documents—a family history manuscript—doesn't look the same on Word 2003 as it does on Word 97, and she was wondering why.
Elizabeth's problem isn't unique; you could experience the same problem regardless of what your old and new versions of Word are. There are two possible causes for the problem. The first has to do with fonts, and the second with printers. It is possible that the newer system has different fonts on it than the older system does, and this affects the way that the text flows in the document. Even if you checked to make sure that the same fonts are on the new system as the old, there could still be differences. Most notably, the old system could have used TrueType fonts, and the new system may use OpenType fonts. If the metric tables aren't exactly the same for the OpenType version of the font as they were for the TrueType version, then the text flow could occur differently on the new system. (Metric tables define how different characters in a font are positioned in relation to each other.)
The second and more likely culprit is your printer. When people get new computers, they often get new printers. New printers mean new printer drivers, and printer drivers affect how fonts are displayed and printed in Word. This means that the same document won't look the same when printed on different printers; there is no way around it.
Because Word works so closely with both the font definitions (the metrics tables) and the printer drivers on various systems, the only way you can ensure that a document will look exactly the same on two different systems is to not use Word. Instead, convert your document into a PDF file using a program like Adobe Acrobat.
Tip #75 applies to Microsoft Word versions: 97 2000 2002 2003 2007
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